Frequently Asked Questions

You need to contact our Customer Support Centre. They will ask some personal questions, based on the information you�ve entered in the registration process.

You can change your PIN code by logging in to your account on your phone. You can also contact our Customer Support Centre for further assistance.

Wild Jack Mobile Casino takes its social responsibilities seriously, and maintains a strict no underage gambling policy. The only way to verify your age is by getting confirmation from your credit card company.

Wild Jack Mobile Casino Server uses 128-bit SSL (Secure Socket Layer) Digital Encryption to protect the your personal details, as well as the details of your electronic transactions over the Internet. This is the Internet security standard for online transactions as demanded by major financial institutions, and works in exactly the same way over wireless networks. You can read additional information about our security features here.

Vodafone UK have implemented a Content Control mechanism in order to protect young people from exposure to adult services. To get access, dial 191 from your Vodafone, or click here for more information.